TruConnect SIM Activation & APN Settings Guide

How to TruConnect SIM Activation

TruConnect Mobile is one of the best Mobile Virtual Network Operators (MVNO) located in the United States. As we speak, this carrier is one of the main participators of the Lifeline and ACP programs. With these programs in place, you can get a free smartphone and discounted cell phone plans. When it comes to discounted cell phone plans, you will enjoy unlimited talk, text, and 3GB of data. Additionally, you will be able to make unlimited calls to Canada, Mexico, and China.

If you are eligible for this carrier’s Lifeline program, you will be able to get a free Truconnect SIM card so that you can enjoy all the above-mentioned benefits. Once you receive the TruConnect SIM card, the next thing in your bucket list should be to activate it. Whether you are using an Android or a Windows mobile phone, there are certain APN settings that you must key in so that your device can connect to the internet and thus enable you to work online, learn online, do business online, and access emergency healthcare services and so on. In this article, we shall discuss how you can activate your TruConnect SIM card so that you can know the right steps to take, alongside other related ideas.

Can I Get TruConnect SIM Card For Free?

Yes. If you are eligible for the carrier’s Lifeline program, you will be able to receive a free SIM card alongside a free model. To be eligible for Truconnect’s Lifeline program, you must ensure that your income stands at or is below 135% of the Federal Poverty Guidelines of your state or be a participant of a government assistance program such as:

To obtain this card, you must apply for this carrier’s Lifeline service first. Here, you will be needed to visit truconnect.com/lifeline and then get started. Here, you will be needed to provide your email address and the ZIP code and the system will offer a number of prompts that you should follow so that you can complete the process.

In case you meet the requirements of this carrier’s Lifeline program, you will be at liberty to enroll in a plan that allows you to get either the TruConnect SIM card or both the SIM card and free mobile phone.

Thankfully, the TruConnect SIM card will be sent to you via mail. To enable your SIM card to reach you, there is a need for you to provide essential details such as your name, and address, among other details. Once you get the SIM card, you can then insert it in your phone and then activate it so that you can start enjoying the services of this carrier.

What Information Do I Need To Activate My TruConnect SIM Card?

To activate your TruConnect SIM card, there are certain details that you must have at hand. These include your activation code and the IMEI of your phone. If you want to obtain your phone’s IMEI, just dial *#06# on your phone, and this number will pop up on your screen. Note this unique number down as you will need it during the activation process. Besides these details, you should ensure that you submit the following information:

  • Your full legal name
  • Your country of residence
  • Your mobile phone number
  • Your date of birth

Can I Activate My TruConnect SIM Card Online?

Yes. All you need to do is visit this carrier’s website and then follow the instructions that you will find there. Besides this, you can visit this carrier’s retail store and ask for guidance from any of the agents that you will find there.

You can also contact this carrier’s customer support team and then let them know that you want to activate your TruConnect SIM card. Finally, you can choose to do it on your own by following these steps:

  • Insert the TruConnect SIM card into your mobile device
  • Switch on your device
  • Dial 611
  • By dialing 611 on your device, a message reading as ‘Welcome to TruConnect’ will pop up on you screen. In case this message does not pop up, consider contacting TruConnect’s customer support team right away.
  • Once you receive this message, you will need to set up the APN settings of this carrier so that you can access internet. The process of configuring the APN settings will depend on the device you are using. For instance, the APN settings of Android phones are different from those of Windows or iOS devices.

How Do I Activate A TruConnect SIM Card On A Phone?

As we have mentioned above, the process of activating the TruConnect SIM card on your device will depend on the model that you have. Once you receive the ‘Welcome to TruConnect’ message, the next step is to configure your device with this carrier’s APN. In the subsequent sections, we shall take a closer look at these APN settings for better understanding:

TruConnect APN Settings for iPhone

If you are using an iPhone, the first step to get started is to navigate to the ‘Settings’ icon on your phone and then tap on the ‘Cellular’ option. Thereafter, tap on the ‘Cellular Data Network’ option and then click on the ‘APN’ option. At this stage, you should key in the following details.

For Cellular data:

  • APN: wap.truconnect.com
  • Username: guest
  • Password: guest

LTE Setup (Optional):

  • APN: <Undefined>
  • Username: <undefined>
  • Password: <Undefined>

For MMS:

  • APN: wap.truconnect.com
  • Username: guest
  • Password: guest
  • MMSC: <Not applicable>
  • MMS Proxy: <Undefined>
  • MMS Max Message Size: 1048576
  • MMS UA Prof URL: apple.com/mms/uaprof.rdf

Once you are done, click on the ‘Save’ button and then restart your phone.

TruConnect APN settings for Android Phones

The process of configuring this carrier’s APN settings on your Android phone is relatively easy and straightforward. To start with, you should go to the ‘Settings’ icon and then tap on the ‘Connection’ option. Thereafter, select the ‘Mobile Network’ option and then tap on the ‘APN’ option. Since you want to add new APN settings, tap on the ‘Add’ button. After that, key in the following details:

  • Name: TruConnect Internet
  • APN: wap.truconnect.com
  • Proxy: <Not set>
  • Port: <Not set>
  • Username: guest
  • Password: guest
  • Server: <Not set>
  • MMSC: <Not set>
  • MMS proxy: <Not set>
  • MMS port: <Not set>
  • MCC: <Not set>
  • MNC: <Not set>

Authentication type:

  • APN type: default, supl
  • APN protocol: IPv4
  • APN roaming protocol: IPv4
  • Bearer: Undefined
  • APN PPP phone number: <Not set>

TruConnect APN settings for Windows Phone

If you want to set TruConnect’s APN settings on your Windows phone, the first step is to navigate to the ‘Settings’ option and then tap on the ‘Network & Wireless’ option. Once you are done, tap on the ‘Cellular & SIM’ option and select your SIM card. Thereafter, tap on the ‘Properties’ option. Under the ‘Internet APN’ option, click on the ‘Add an Internet APN’ and then key in the following details:

  • Profile name: TruConnect 1
  • APN: wap.truconnect.com
  • User name: guest
  • Password: guest
  • Type of sign-in info: Leave it blank
  • IP type: IPv4
  • Proxy server (URL): (Undefined)
  • Proxy Port: (Not applicable)

TruConnect APN settings for Blackberry Phone

In case you have a Blackberry phone and would like to enjoy this carrier’s internet services, you need to set its APN settings first. To get started, you should first go to the ‘Settings’ option and then click on the ‘Network Connections’ option. Select ‘Mobile Network’ option and then tap on the ‘APN’ option. At this stage, you can now enter the following data:

  • Access Point Name (APN): wap.truconnect.com
  • Username: guest
  • Password: guest

Thereafter, save the added APN settings and restart your device.

How Do I Change From 4G to 5G APN Settings?

To change from 4G to 5G APN settings, you should first navigate to the ‘Settings’ option and then tap on the ‘Connections’ or ‘More’ depending on the phone you are using. Thereafter, tap on the ‘Access Point Names’ options.

Here, you will see the existing APN settings on your device. If it is 4G APN settings and you want to change to 5G APN settings, by tapping the ‘add button so that you can key in a new APN setting. Ideally, your APN details should read as follows:

  • Name: 4.4.8.8.5G
  • APN: 4.4.8.8 5G NOT 4G
  • Server: www.google.com
  • APN type: default
  • APN Protocol: IPv4/IPv6
  • APN roaming protocol: IPv4/IPv6

Once you are done, tap on the save button and then choose it as your default APN settings. Thereafter, restart your device and you will be good to go.

What Benefits Do I Get After Activating a TruConnect SIM Card?

Once you activate your TruConnect SIM card, you will enjoy a plethora of benefits. To start with, you will be able to connect to this carrier’s network, send messages, make calls, surf the internet, and utilize any apps that need data on your phone and so much more.

If you are eligible for the Lifeline program, you will be able to enjoy unlimited text and talk. Besides this, you will enjoy 3GB of mobile data and be able to make unlimited calls to China, Canada, and Mexico.

What Is TruConnect SIM Activation Code?

This refers to the unique code that is generated for you by the TruConnect customer support team after providing them with your name, full address, and date of birth. Typically, you will be given this code during the TruConnect SIM card activation process. With this code and your phone’s IMEI number, you will be able to activate your TruConnect SIM card on the go.

How Do I Replace A TruConnect SIM Card If Lost Or Stolen?

If your TruConnect SIM card is misplaced or stolen, there is a need for you to replace it immediately. To start with, you should contact the TruConnect customer support team first so that they can switch off your SIM card temporarily before you can obtain a new one.

By doing so, you will prevent unauthorized usage that can result in more charges in the long run. Thankfully, this team will help you locate on of the nearest TruConnect retail store where you can visit and get a replacement SIM card.

Once you locate the nearest TruConnect retail shop, ask the agents that you will find there to issue you with a replacement SIM card and also reprogram it for you. If you are tech savvy, you can also program your SIM card online.

However, if this process is undertaken by professionals, you will get better results. Ideally, the SIM card will be reprogrammed with your personal details, your phone number, and network settings. Once everything is done, insert the SIM card in your phone and check if it working or not.

How Do I Reactivate My TruConnect SIM Card If It Deactivates?

In case your TruConnect SIM card has been deactivated, you can now reactivate it by reaching out to this carrier’s customer support team. During the reactivation process, you will be asked to pay a certain reactivation fee.

As far as this process is concerned, it is imperative to note that your phone number might change if at all your SIM card has been inactive for a lengthy period of time. To be on the safe side, there is a need for you to ensure that your credits hardly expire and that your balance never reads zero.

How Do I Activate My TruConnect Tablet With A TruConnect SIM Card?

First and foremost, insert the TruConnect SIM card in the tablet and then power it on. Once the device is on, dial 611 and you will be able to get a welcome message reading, ‘Welcome to TruConnect’ .After getting this message, the next step is to set up the APN settings so that you can be able to access this carrier’s internet services. Depending on the operating system of your table, key in the right APN settings and save them. Once you are done, restart your device and you will be good to go.

How To Transfer TruConnect Existing Number To A New SIM?

If you want to transfer your TruConnect existing number to a new SIM card, there is a need for you to reach out to the customer support team first. Here, you will ask them to reprogram your new SIM card so that it can have your current or existing phone number. Typically, this should take place when you are replacing your lost or misplaced SIM card.

On the other hand, if you want to transfer your TruConnect number to another carrier’s SIM card, you should contact the customer support team first and then ask for a phone number transfer at the porting department.

As far as this process is concerned, there is a need for you to ask the agent on the other end for your PIN, account number, billing address among other vital details. With these details at hand, the new carrier will take care of the rest.

How Do I Add Data To My TruConnect Account?

The process of adding data to your TruConnect account is not difficult per se. To start with, visit truconnect.com in order to access your account. Enter your username and password and then tap on the ‘Login’ button that you will see on the upper right-hand side of the screen. Click on the ‘My Profile’ option and then follow the instructions that you will see on your screen.

What Towers Does TruConnect Use?

Well, depending on where you live, this carrier uses T-Mobile and Sprint’s network to offer much-needed cell phone services to their customers.

Can I Bring My Own Phone To TruConnect?

Yes. This carrier now allows you to bring your phone and use it on its network. However, your device of choice has to be unlocked and compatible with this carrier.

How Long Does TruConnect SIM Activation Take?

If you follow the right instructions, this process should only take you a few minutes, and you will be good to go.

Can I Change My TruConnect Number?

No. This can be attributed to the fact that TruConnect is the only entity that is responsible for changing, eliminating, and reassigning TruConnect numbers. Thankfully, before the carrier undertakes any of the above-mentioned initiatives, you will be notified early in advance to avoid further inconveniences.

Tags:
TruConnect
Most Viewed Posts