How Do I Reactivate SafeLink Phone

Reactive SafeLink Phone

Safelink is a lifeline service provider that offers free government services to eligible households in the United States. Through the help of the government, safelink offers free call minutes, free texts and free phones to every user. To get these benefits however, you must be a low-income consumer with an income below 135% of the federal poverty guideline or participate in assistance programs like Medicaid and SNAP.

After receiving your free safelink phone, it can be deactivated for a number of reasons. Is your safelink phone deactivated? Fret not because you can easily reactivate it. In our guide today, we will walk you through how to reactivate your safelink phone along with other related topics.

Why Was My Safelink Phone Deactivated?

After receiving your free safelink phone, it can be turned off for a number of reasons. Since safelink phones are given for free through lifeline, it is most likely to be deactivated if you no longer qualify for lifeline. Below are reasons why your safelink phone might have been deactivated:

1. You dint recertify

As directed by the government, all lifeline benefits must be recertified within 60 days and if not so, you will end up losing them. Since SafeLink phone is one of the lifeline benefits, it will be deactivated if you do not recertify.

2. You don’t qualify any more

To continue enjoying lifeline benefits, you must be qualified for lifeline and recertify your qualification within 60 days. If you no longer qualify, your safelink lifeline phone can be deactivated. This is most likely to happen if your income increase beyond 135% of the federal poverty guideline or if you no longer qualify for government assistance programs like Medicaid.

3. Your phone has been dormant

The government also directs that you must use your lifeline benefits every 30 days. If your lifeline benefits are not in use within 30 days, you will be notified by your provider to use your benefit within the next 15 days and if not, your benefit will be deactivated. The same applies to SafeLink lifeline phones. If you fail to use your safelink lifeline phone within 30 days, it will be deactivated.

4. If your phone was stolen

Besides the above discussed reasons, safelink can also deactivate your stolen phone. After misplacing or losing your safelink free phone, you should contact safelink customer care so that they can deactivate the phone for you.

How Do I Reactivate My Safelink Phone?

As we have discussed above, safelink can deactivate your phone if you no longer qualify for lifeline, if you don’t recertify or if your phone remains dormant for more than 30 days. Safelink can also deactivate your phone if you violate their terms and condition. If you are a victim of safelink phone deactivation, follow these ideas and reactivate your device:

1. Requalify for safelink

If your safelink phone was deactivated, the first step in reactivating is to ensure that you qualify for safelink lifeline. To qualify, your total income must not exceed 135% of the federal poverty guideline. You can also qualify if you participate in any government assistance programs like Medicaid, Federal Public Housing Assistance (Section 8), Veterans Pension and Survivors Benefits, Supplemental Nutrition Assistance Program (SNAP), or Supplemental Security Income (SSI)

2. Contact safelink

Do you meet the above eligibility requirements, you can now contact safelink wireless customer service and request them to help reactivate your phone. To contact safelink customer support, dial 800-977-3768 and the representative will help you reactivate your device. However, brace yourself to provide personal information like your name, date of birth, social security number, enrollment ID and your device serial number.

You can also reactivate your safelink phone by sending a text “REACT” to 611611 and following the prompts to finalize your reactivation.

Why Does My Safelink Phone Say No Service?

In some cases, you can reactivate your safelink phone and experience no service error. This mostly happens if you are out of safelink network areas. Besides this reason, your safelink phone can say no service if you dint follow the correct reactivation instructions. This error can also happen if your safelink network access has been disrupted by storm or if there is a default with your phone.

Can I Reactivate My SafeLink Phone Online?

To reactivate your safelink phone, you must call customer representative and inform them that you want to reactivate your deactivated device. Therefore, it’s not possible to have an online self-reactivation on your deactivated safelink phone. However, if you are reactivating your safelink replacement phone, you can reactivate it online. This is through visiting SafeLink official website and tap the “activate “button.

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