With the proliferation of mobile phone service providers in the United States, chances of getting spoilt for choice are very high. However, one of the reputable carriers that have proved to be reputable are Safelink Wireless and Assurance Wireless. Both carriers usually offer Lifeline and ACP programs to all their eligible customers. Although these carriers have proved to be lifesavers for many Americans, most of them are prompted to move from one service provider to another. For instance, you can choose to switch from Safelink to Assurance Wireless.
This can be attributed to the fact that you want to try the different offers of Assurance Wireless and so on. Other times, you might relocate to an area that hardly allows you to enjoy Safelink Wireless network. In this case, the best decision is to switch from Safelink to Assurance Wireless. In this article, we shall take a closer look at these two carriers, and how one can switch from Safelink Wireless to Assurance Wireless, alongside other related ideas.
What Is Safelink Wireless?
To start with, Safelink is one of the eminent service providers that offers Lifeline program to all its eligible customers. If you are qualified for this carrier’s Lifeline program, be sure that you will enjoy 350 minutes of talk, 4.5 GB of mobile data and unlimited texts. However, if you live in California, be certain that you will enjoy 6GB of mobile data, unlimited talk, unlimited voice minutes alongside other incredible offers.
To enjoy the benefits of this program, you must ensure that your income stands at or is below 135% of the Federal Poverty Guidelines. Better still, be a beneficiary of a government assistance program such as Medicaid, Section 8, WIC, SNAP, and SSI among others.
What Is Assurance Wireless?
Assurance Wireless is a mobile service provider that offers Lifeline Assistance program as well as ACP facility. Once you qualify for this carrier’s Lifeline program, be certain that you will enjoy the following offers:
- 4.5GB of mobile data
- Unlimited free texts
- 1000 minutes of voice talk
- Free voicemail account
- Call waiting for services
- Caller ID
- Free access to 911
- Unlimited calls to 211 and calls to customer care service
If you want to enjoy the above-mentioned benefits, you need to ensure that your income stands at or is below 135% of the Federal Poverty Guidelines. In case you do not qualify via the low-income criteria, trust that you can now qualify for this carrier’s Lifeline program if at all you are a beneficiary of government assistance programs such as SSI, Medicaid, SNAP, WIC, Section 8, among other programs.
Is It Worth Switching From Safelink To Assurance Wireless?
Yes. Once you switch to Assurance Wireless, you will be able to enjoy both 4G and 5G network depending on where you live. This way, you will be able to remain in touch with those whom you love, work online, learn online, access emergency healthcare services and so much more. The carrier also has budget-friendly cell phone plans.
When it comes to Lifeline-only plans, be sure that you can now enjoy 500MB of mobile data for as little as $15. Although this carrier does not allow you to bring your own phone, be sure that you will be able to transfer your existing number to Assurance Wireless and get started on that network.
What Do I Need To Change From Safelink To Assurance Wireless?
If you need to switch from Safelink to Assurance Wireless, you need to have the following details:
- Your name in full
- Your Social Security Number
- Your address
- Your secondary phone number
- Your account number
- Your PIN
Since Safelink does not charge you anything to enjoy its services, be sure that you will not be required to provide your previous bill in order to ascertain your account information and identity.
How Can I Change From Safelink To Assurance Wireless?
If you want to change from Safelink to Assurance Wireless, the first step to take is to reach out to the Assurance Wireless customer support team and ask them if you can transfer your account from Safelink to that carrier.
In case you are approved, you will be able to keep your current phone number and get a new device. This is because Assurance Wireless does not accept or allow you to bring your own device to its network. Therefore, you have to either purchase a new model from this carrier or obtain one free of charge if at all you are eligible for its Lifeline program.
In case you want to transfer your account from Safelink to Assurance Wireless, contact Safelink customer service and then let them know that you intend to transfer your account. Since this carrier mainly offers Lifeline program to all its customers, chances are that you will not be persuaded by the customer service agent on the other hand to remain as one of their esteemed customers. However, you can ask them to submit a few details regarding your account.
If everything is okay, contact the Assurance Wireless customer service team so that they can complete the transfer process. As this goes on, you should not cancel your Safelink Wireless service as this might make you lose your phone number.
Instead, let the transfer process be complete so that you can request Safelink Wireless to cancel your service. Typically, it will take about 24 hours for your account to be deactivated. Once this happens, you can now get started on the Assurance Wireless network.
Can I Use My Safelink Phone With Assurance Wireless?
Not really. Unlike other carriers, Assurance Wireless does not allow you to bring your own phone to its network. Instead, you can only purchase a new model from them or get a new phone, thanks to its Lifeline program.
What Benefits Do I Get After Switching From Safelink Wireless To Assurance Wireless?
There are many benefits that you are likely to enjoy once you switch from Safelink Wireless to Assurance Wireless. Some of these benefits include:
- The carrier allows you to enjoy 5G network coverage across the United States. All you need to have is a 5G-enabled phone and you will be good to go. In case you are not in an area that enjoys 5G network coverage, be sure that you can now enjoy 4G LTE network and still remain connected with those whom you love.
- You will be able to get a high-quality smartphone, thanks to its Lifeline program. However, you have to be eligible for you to enjoy this benefit. Here, you will be able to get a decent mobile phone such as ZTE Quest, Moto G Pure, Coolpad Illumina, Alcatel Dawn, REVVL 4 Plus, among other impressive models.
- In case you are not eligible for the Lifeline and Affordable Connectivity Program of this carrier, be sure that you will enjoy budget-friendly cell phone plans. With as little as $30 and below, you will be able to enjoy unlimited text, talk and mobile data. However, mobile data might be limited but quite useful if you are not engaged in data-intensive activities. In fact, if you have access to Wi-Fi networks, you will save more and enjoy more convenience.
- The carrier has a good customer service team. Whether you are grappling with a service-related or phone-related issue, be sure that you will be able to address your problem on the go and get help. To reach this carrier’s customer service team, dial 1-888-321-5880 and narrate your problem right away.
- Assurance Wireless allows you to port your existing number. This allows you to retain the contacts that were in your former line. However, you have to reach out to this carrier’s customer service team so that you can get started.
- The service provider does not tie you to a contract. Therefore, you will be free to switch plans the way you want. Additionally, you will not incur any activation fees whenever you obtain a new device and SIM card from this carrier.
Comparison Between Assurance Wireless VS Safelink Wireless
It is no different that Assurance Wireless and Safelink Wireless are different carriers. However, there are some Americans who are still torn between these two carriers. Thankfully, we shall take a closer look at the various aspects that set these two service providers apart. Some of these parameters that make Assurance Wireless different from Safelink Wireless include:
Although both carriers are Mobile Virtual Network Operators, they differ when it comes to their individual network towers. For instance, Safelink Wireless relies on TracFone network towers while its counterpart relies on T-Mobile network towers.
2. Lifeline benefits
If you qualify for Assurance Wireless Lifeline program, you will be able to enjoy 4.5GB of mobile data, a free smartphone, unlimited texts, 1000 minutes of talk, among other offers. However, if you qualify for Safelink Wireless Lifeline program and live outsides California, be sure that you will get a free smartphone alongside 350 minutes of talk, 4.5 GB of mobile data, and unlimited texts.
3. Bring Your Own Phone
Like we mentioned above, Assurance Wireless does not allow you to bring your own phone to its network. Instead, you have to either get a free model from its Lifeline program or purchase one of its decent models. On the other hand, Safelink Wireless allows you to bring your own device and get started on its network. However, your device has to be unlocked and compatible with this carrier.
4. Customer care contact
In case you have issues with your device or the service offered by Assurance Wireless, you are at liberty to dial 1-888-321-5880 and share your problem with the customer service representative on the other end. On the other hand, if you have problems with your Safelink Wireless service or device, dial 1-800-378-1684 and then narrate your story.
5. How to activate your device
If you want to activate your Assurance Wireless device, you should take your phone and then dial 611. Thereafter, follow the prompts that you will hear from the other end. Here, you might be asked to provide your Assurance Wireless account PIN. Key in this pin and your device will be activated. Additionally, your account balance and phone number will be transferred to your device.
On the other hand, if you want to activate your Safelink Wireless device, text the ‘ONESTEP’ to 611611 on your old mobile phone. Here, you will be asked to submit the last 4 digits of your new SIM card number. Once you submit the 4-digit number, you will be able to receive a confirmation message with instructions on how you can complete the entire activation process.
If I Switch From Assurance Wireless To Safelink Wireless, Can I Keep My Old Number?
Yes. If you switch from Assurance Wireless to Safelink Wireless you can keep your existing number. This allows you to enjoy more convenience as you will not lose vital contacts that you had saved on your line.